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After-Sales service


Newtec ensures a quick after-sales service with making available a specialised technical team and a range of services adapted to customer needs:

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  • maintenance contracts
  • phone assistance, remote maintenance, 24/7 hotline
  • remote service contracts by modem, with loyalty premium
  • equipment expertise visits and diagnostic
  • audit & advice for installation development
  • safety updating audits
  • modifications/improvements of newtec and competitor installations
  • follow-up of technical index of installations
  • installation transfer, equipment removal & refurbishment
  • P.L.C. modification or change-over
  • pallet traceability
  • adviser & partner for future development of customer products
  • spare parts
  • training - newtec is an approved body

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